Refund Policy

You may request a refund within seven calendar days of the original purchase date. Requests received after this period are not eligible unless required by applicable law.

Email support@sunflowerguide.org with the purchaser’s name, purchase email, transaction details, and reason for the request. We may ask for additional information needed to locate and verify the purchase.

Approved refunds apply to the original purchase only. Previously refunded purchases, completed custom work, donations, and charges incurred after continued use of a service may be ineligible except where applicable law requires otherwise.

Canceling a subscription stops future renewal charges but does not automatically refund a prior charge. A renewal payment must have its own refund request submitted within seven calendar days of that charge.

Approved refunds are returned to the original payment method. Your bank or card provider controls when the credit appears and processing may take several business days.

For questions about this policy or the status of a refund request, contact support@sunflowerguide.org.